Extensiv Order Manager (Skubana)

What is Extensiv

Extensiv is a comprehensive software platform designed for omnichannel fulfillment. Its main purpose is to help brands, e-commerce businesses, and third-party logistics (3PL) providers manage their inventory, orders, and warehouse operations in one place. The platform was created from the combination of several specialized companies, including 3PL Central, Skubana, CartRover, and Scout Software, to offer a complete solution for the supply chain. Extensiv provides tools to automate and connect different parts of the fulfillment process, from online storefronts to the warehouse floor and final shipping. The company aims to make complex logistics simpler for businesses of all sizes. Its headquarters are located in El Segundo, California, USA.

Extensiv Features

Extensiv offers a suite of features to manage the entire fulfillment lifecycle. Here are some of the key functions:

• Warehouse Management System (WMS): Provides tools for managing warehouse operations, including receiving inventory, picking and packing orders, and managing stock locations. It helps to improve accuracy and efficiency inside the warehouse.
• Order Management System (OMS): Automates the process of handling orders from multiple sales channels like Shopify, Amazon, and Walmart. It can route orders to the best fulfillment center based on rules you set.
• Inventory Management: Gives real-time visibility of inventory levels across all warehouses, stores, and online channels. This helps prevent stockouts and overselling.
• Integration Manager: Formerly known as CartRover, this feature connects the Extensiv platform to hundreds of e-commerce shopping carts, marketplaces, shipping carriers, and ERP systems. This removes the need for custom development.
• 3PL Network: Extensiv has a network that connects brands looking for fulfillment services with 3PL providers. This makes it easier for businesses to find and partner with logistics experts.
• Reporting and Analytics: Offers dashboards and reports that provide insights into order volume, inventory turnover, and fulfillment performance. This data helps businesses make better decisions.

Extensiv Pricing Plans

Extensiv offers customized pricing based on the specific needs of a business. The plans are not publicly listed with fixed prices because they depend on factors like order volume, number of warehouses, required features, and the complexity of operations. Generally, the pricing is structured in tiers to serve different types of customers:

• For Brands: Plans are designed for e-commerce businesses and brands that manage their own fulfillment or work with 3PLs. The pricing scales as the business grows.
• For 3PLs: These plans are built for third-party logistics providers and include features specific to managing multiple clients, billing, and warehouse operations.

Enterprises and businesses with high volume typically receive a custom quote after a consultation with an Extensiv expert to build a solution that fits their requirements.

Extensiv Free Plan

Extensiv does not offer a free plan for its platform. Due to the complexity of setting up fulfillment software, the company provides a personalized demo instead of a free trial. During the demo, their experts show how the platform works and discuss how it can be configured to meet the specific needs of your business. This allows potential customers to see the software in action and ask questions before making a commitment.

How to use Extensiv

Getting started with Extensiv involves a few key steps to set up your fulfillment operations.

1. Book a Demo: The first step is to contact the Extensiv sales team to schedule a demonstration. You will discuss your business needs, and they will show you the relevant parts of the platform.
2. Onboarding and Setup: Once you become a customer, an implementation team will guide you through the setup process. This includes configuring your warehouse layouts, users, and operational rules.
3. Integrate Your Systems: Use the Extensiv Integration Manager to connect your e-commerce stores (like Shopify or BigCommerce), marketplaces (like Amazon), and shipping carriers (like FedEx or UPS).
4. Sync Your Inventory: Import your product data and sync your inventory levels across all your sales channels to ensure accurate stock information.
5. Process Orders: Once set up, orders from your connected channels will automatically flow into Extensiv. You can then manage the picking, packing, and shipping process from the dashboard.
6. Monitor and Optimize: Use the reporting tools to track your performance, monitor order status, and identify areas for improvement in your fulfillment process.

Pros and Cons of Extensiv

Here is a balanced look at the advantages and disadvantages of using Extensiv.

Pros:

• All-in-One Platform: It combines WMS, OMS, and inventory management, reducing the need for multiple separate software tools.
• Extensive Integrations: With hundreds of pre-built connections, it is easy to connect with most e-commerce platforms and carriers.
• Scalable Solution: The platform can support businesses as they grow, from small brands to large 3PLs with multiple warehouses.
• Specialized for 3PLs: It offers strong features specifically designed for the needs of third-party logistics providers.

Cons:

• Complex for Beginners: The platform is powerful and may have a steep learning curve for those new to fulfillment software.
• No Public Pricing: The need to contact sales for a custom quote can make it difficult to estimate costs upfront.
• Can be Expensive: Comprehensive solutions like Extensiv can be a significant investment, especially for very small businesses.

Extensiv Integrations

Extensiv offers a very large number of integrations through its Extensiv Integration Manager. This allows you to connect your fulfillment operations with the other tools you use. Here are some examples of integrations:

• E-commerce Platforms: Shopify, BigCommerce, Magento, WooCommerce, Volusion.
• Marketplaces: Amazon, eBay, Walmart, Etsy, Target+.
• Shipping Carriers: FedEx, UPS, USPS, DHL, and many regional carriers.
• ERP & Accounting: NetSuite, QuickBooks, Acumatica, SAP Business One.

To set up an integration, you typically select the desired application from the Integration Manager dashboard and provide your account credentials to authorize the connection. The platform then handles the data flow automatically.

Extensiv Alternatives

If you are looking for other options, here are some alternatives to Extensiv:

• ShipHero: Offers both a Warehouse Management Software (WMS) for brands and 3PLs, as well as its own fulfillment services. It is known for its strong WMS features for e-commerce brands.
• Fishbowl Inventory: A popular inventory management software for small to medium-sized businesses, particularly those using QuickBooks. It is more focused on inventory control than complete omnichannel fulfillment.
• NetSuite WMS: A powerful solution that is part of the larger Oracle NetSuite ERP system. It is best for larger enterprises that need a fully integrated business management suite.
• ShipBob: A tech-enabled 3PL that provides fulfillment services. While not a standalone software you buy, it is an alternative for brands that want to outsource their entire logistics operation.
• Logiwa: A cloud-based WMS and fulfillment system that focuses on high-volume direct-to-consumer (DTC) businesses and 3PLs. It is known for its automation capabilities.

Extensiv API

Yes, Extensiv provides a robust API for developers. This allows businesses to create custom connections between Extensiv and other software systems that are not available as pre-built integrations. The API gives you access to data and functions related to orders, inventory, products, and shipments.

To get access to the API, you must be an Extensiv customer. API keys and documentation are typically provided during the onboarding process or can be requested from your account manager. You can find more information on their developer resources or by contacting their support team.

Here is a general example of what an API call to get a list of orders might look like in JSON format:

{
  "method": "GET",
  "endpoint": "/api/v1/orders",
  "headers": {
    "Authorization": "Bearer YOUR_API_KEY",
    "Content-Type": "application/json"
  },
  "params": {
    "status": "new"
  }
}

Extensiv Affiliate program

Extensiv has a Partner Program rather than a traditional affiliate program. This program is designed for technology providers, consultants, and other businesses that work in the e-commerce and logistics industry. Partners can collaborate with Extensiv to offer integrated solutions to their clients or refer new customers.

The details about commissions or referral fees are not publicly listed. To join, you typically need to fill out an application on their partner page. They will review your application to see if your business is a good fit for their ecosystem. For more specific information, it is best to contact their partnerships team directly through their website.