Oorjit

What is Oorjit AutoRetail Platform

Oorjit AutoRetail Platform is a complete software solution designed for the automotive industry. Its main purpose is to connect car dealerships, manufacturers (OEMs), and customers on one single platform. The system uses Artificial Intelligence (AI) to manage the entire car buying process, from a customer first looking at a car online to aftersales services like maintenance and parts. The platform helps dealerships improve their operations, sell more cars, and give customers a better experience. Oorjit is a product from ISPG Technologies Inc., a company that specializes in creating digital solutions for businesses. The platform is built to work with the existing systems that dealerships already use, making it easier to adopt new technology without disrupting current work.

Oorjit AutoRetail Platform Features

Oorjit AutoRetail Platform offers many features to help automotive businesses.

• Vehicle Exploration and Configuration: Customers can use online tools to look at different vehicles, choose options, and see prices. This helps them make decisions before they visit a showroom.
• Omnichannel Customer Engagement: The platform provides a consistent experience for customers whether they are on a website, a mobile app, or in the physical dealership. This makes communication smooth and easy.
• Real-time Communication: Tools are included to let customers chat or talk with the dealership staff instantly. This helps answer questions quickly and build relationships.
• Digital In-Showroom Tools: The platform enhances the showroom visit with interactive digital features. This makes the experience more engaging and informative for customers.
• Aftersales Management: It includes modules for booking service appointments and ordering parts online. This improves customer loyalty by making maintenance simple.
• Intelligent Automation: AI is used to automate tasks like responding to customer inquiries and managing workflows. This saves time for staff and increases efficiency.
• Data Analytics and Reporting: The platform collects data and provides real-time analytics. This helps dealership managers make smart decisions based on performance and customer behavior.
• Robust Security: It features advanced encryption, firewalls, and user access controls to keep all business and customer data safe and secure.

Oorjit AutoRetail Platform Pricing Plans

Oorjit AutoRetail Platform provides pricing based on the specific needs of each business. The cost is customized depending on the size of the dealership, the number of locations, and the specific features required. They do not list standard prices on their website. Interested businesses should contact their sales team to get a custom quote. Typically, they offer different tiers of service, such as a basic package for smaller dealerships and more comprehensive enterprise plans for large dealer groups and manufacturers, which include advanced features and dedicated support.

Oorjit AutoRetail Platform Free Plan

Oorjit AutoRetail Platform does not offer a free plan. It is an enterprise-level solution designed for professional automotive businesses. However, they offer a free demo of the platform. Potential customers can schedule a demonstration with the Oorjit team to see how the platform works and understand how it can benefit their specific business operations. This demo allows businesses to evaluate the software before making a purchase decision.

How to use Oorjit AutoRetail Platform

Getting started with Oorjit AutoRetail Platform involves a few key steps.

1. Consultation and Setup: First, you will talk with the Oorjit team to discuss your dealership's needs. They will help you choose the right features and plan.
2. System Integration: The platform is designed to connect with your existing systems, like your Dealership Management System (DMS). The Oorjit team will assist with this integration process.
3. Configure Your Digital Showroom: You will add your vehicle inventory, including photos, specifications, and pricing. You can also set up vehicle configuration tools for customers.
4. Train Your Staff: Your sales, service, and support teams will be trained on how to use the platform to manage customer interactions, sales processes, and aftersales services.
5. Launch and Engage: Once set up, you can launch your new digital tools. Use the platform to engage with customers online, manage leads, and enhance the in-showroom experience.
6. Analyze and Optimize: Use the built-in analytics to track performance. You can see data on customer inquiries, sales conversion rates, and operational efficiency to make improvements.

Pros and Cons of Oorjit AutoRetail Platform

Pros:

• All-in-One Solution: It covers the entire customer journey from online search to aftersales service.
• AI-Powered Features: Uses artificial intelligence to automate tasks and personalize the customer experience.
• Seamless Integration: Connects with existing dealership management systems (DMS) and other software.
• Omnichannel Experience: Provides a consistent and smooth experience for customers across all digital and physical channels.
• Data-Driven Insights: Offers powerful analytics to help businesses make informed decisions.

Cons:

• Complex for Small Businesses: The platform may be too comprehensive and expensive for very small, independent car dealers.
• No Transparent Pricing: You must contact sales for a custom quote, which can make it hard to compare costs quickly.
• Learning Curve: With so many features, it may take time for staff to learn how to use the platform effectively.

Oorjit AutoRetail Platform integrations

Oorjit AutoRetail Platform is designed to integrate smoothly with a wide range of business systems used in the automotive industry. This ensures that dealerships can enhance their operations without replacing their core software.

• Dealership Management Systems (DMS): It integrates with major DMS providers like Keyloop, CDK Global, and Reynolds and Reynolds to sync inventory, customer data, and sales information.
• Customer Relationship Management (CRM): The platform can connect with CRM systems such as Salesforce and HubSpot to manage customer leads and communication history.
• Third-Party Platforms: It supports integration with various other tools for marketing, finance, and communication, allowing for a fully connected operational ecosystem.

Oorjit AutoRetail Platform Alternatives

There are several other platforms that offer similar services for the auto retail industry.

• Tekion Automotive Retail Cloud: A modern, cloud-native platform that offers a complete suite of tools for dealerships. It is known for its user-friendly interface and comprehensive features, including DMS and CRM.
• Dealer.com: A popular choice for dealership websites, digital marketing, and advertising. It focuses heavily on creating a strong online presence to attract customers.
• CDK Global: A long-standing provider of technology solutions for dealerships. They offer a wide range of products, from DMS to digital retailing tools, for all dealership departments.
• Gubagoo: Specializes in conversational commerce and digital retailing solutions. Their platform uses chat and messaging to engage customers and guide them through the buying process.

Oorjit AutoRetail Platform API

Oorjit AutoRetail Platform provides API access for its customers, allowing for custom integrations and development. The API enables dealerships to connect the platform with other proprietary software or build unique applications to meet specific business needs. To get access to the API documentation and obtain an API key, you typically need to be a customer on a business or enterprise plan. Interested developers or IT teams should contact the Oorjit support or sales team directly to request access and receive the necessary credentials and technical information. There is no public developer portal available for immediate access.

Oorjit AutoRetail Platform Affiliate program

Oorjit AutoRetail Platform does not publicly advertise a standard affiliate program where individuals can earn commissions for referrals. As an enterprise software provider, they focus on direct sales and strategic partnerships. Businesses or consultants interested in partnering with Oorjit should contact their business development or sales department directly through their official website to inquire about potential reseller or partnership opportunities. These programs are typically customized for each partner.