O2VEND

What is O2VEND

O2VEND is a complete commerce platform designed for retail businesses that want to manage both online and physical store operations from one place. Its main purpose is to combine Point of Sale (POS), eCommerce, warehouse management, and Enterprise Resource Planning (ERP) into a single, integrated system. This helps businesses to sell products everywhere, manage inventory in real-time, and control back-office tasks like accounting and employee management without needing multiple software tools. O2VEND is a product by Jeyan Technologies, a company that has been developing business solutions since around 2019. The platform is built to support businesses of all sizes, from small shops to large enterprises with multiple locations, helping them to grow and operate more efficiently.

O2VEND Features

O2VEND provides a wide set of features to manage retail operations:

• Integrated eCommerce Platform: Build and customize a professional online store with themes, custom pages, and widgets. The platform includes SEO tools to help your store rank better in search results.
• Point of Sale (POS) System: A modern POS to manage in-store sales. It works on different hardware and includes an offline mode, so you can continue making sales even if the internet connection is lost. Data syncs automatically when you are back online.
• ERP and Back Office Management: A central system to manage all business operations. This includes inventory control, purchase management, integrated accounting, supplier management, and order processing.
• Multi-Channel and Multi-Location Support: Sell on different channels like your website, physical store, and social media. Manage inventory, sales, and staff across multiple branches or warehouses from a single dashboard.
• Inventory Management: Track stock levels with features for serial numbers, batches, and expiry dates. Perform stock takes, manage stock transfers between locations, and get low stock alerts.
• Customer Loyalty and Promotions: Create reward point programs, custom coupons, and special discounts to encourage repeat business. You can also manage gift vouchers and affiliate commissions.
• Payment and Logistics Integrations: Accepts various payment methods including credit cards, digital wallets, and UPI. It also integrates with logistics partners for efficient order shipping.
• Rich Product Information: Add detailed product descriptions, high-quality images, variations, and other specifications to give customers all the information they need.
• User Roles and Permissions: Control what your employees can access. You can create different roles with specific permissions to keep your business data secure.
• Reporting and Analytics: Get real-time insights into your sales, inventory, and financial performance with detailed reports and a central dashboard.

O2VEND Pricing Plans

O2VEND offers several pricing plans to fit different business sizes and needs.

• Basic Plan: This plan is for small businesses or startups. It includes core features for eCommerce and POS, but with limits on the number of products, staff accounts, and store locations.
• Standard Plan: Designed for growing businesses, this plan offers more capacity with a higher number of staff accounts, branches, and products. It also includes access to phone support and optional mobile apps.
• Premium Plan: This is for established businesses with multiple locations. It provides unlimited products, support for more staff and branches, and includes mobile apps for both Android and iOS. It also offers priority support.
• Enterprise Plan: A custom solution for large organizations. This plan offers unlimited access to all features, can be hosted on your own servers, and includes custom integrations and dedicated support.

O2VEND Free Plan

O2VEND does not have a permanent free plan. However, it offers a free trial for all its paid plans, allowing you to test the platform before committing. The Basic and Standard plans come with a 30-day free trial, while the Premium and Enterprise plans offer a 15-day free trial. You do not need a credit card to sign up for the trial.

How to use O2VEND

Getting started with O2VEND is a direct process for setting up your retail business.

1. Sign Up for a Trial: Choose a plan that fits your business needs and sign up for the free trial on their website.
2. Add Your Products: The first step inside the platform is to add your products. Go to the catalog management section and enter product details, including name, description, price, images, and stock quantity.
3. Customize Your Online Store: If you plan to sell online, use the eCommerce builder to customize your website. Choose a theme, add your logo, create banners, and set up your store's navigation.
4. Set Up Your POS: For a physical store, configure the Point of Sale system. Add your hardware like a barcode scanner and receipt printer. Train your staff on how to process sales and manage the cash register.
5. Configure Settings: Set up payment gateways, shipping zones, and tax rules in the back office. Create user accounts for your staff and assign them appropriate roles.
6. Start Selling: Once everything is set up, you can start selling to customers both online and in your physical store. All sales and inventory data will be synchronized in one system.

Pros and Cons of O2VEND

Pros:

• All-in-One Solution: Combines eCommerce, POS, and ERP, which reduces the need for multiple software subscriptions.
• Offline POS Functionality: The ability to process sales without an internet connection is a major benefit for physical stores.
• Scalable: The platform has plans suitable for small businesses and large enterprises, so it can grow with your business.
• Strong Inventory Management: Features like serial number and batch tracking are very useful for certain types of retail.
• Multi-Location Support: Easily manage inventory and sales across several stores or warehouses.

Cons:

• Complex for Simple Needs: If you only need a basic online store, the platform might have too many features and feel complicated.
• Additional Costs: Some features, like mobile apps or specific integrations, may require additional payments on lower-tier plans.
• Opaque High-Tier Pricing: The prices for Standard, Premium, and Enterprise plans are not listed on the website; you have to contact them for a quote.
• Learning Curve: With so many features, new users may need some time to learn how to use the entire system effectively.

O2VEND integrations

O2VEND integrates with various third-party services to extend its functionality. While a complete official list is not public, it supports integrations in key areas:

• Payment Gateways: Connect with popular payment processors like Stripe, PayPal, Razorpay, and others to accept online and in-store payments.
• Logistics Partners: Integrate with shipping companies such as Shiprocket, Delhivery, and FedEx to automate order fulfillment and tracking.
• Analytics Tools: Add tracking codes from Google Analytics and Facebook Pixel to monitor your website traffic and marketing campaigns.
• Accounting Software: While it has its own integrated accounting, it can often connect with external software like QuickBooks or Tally for advanced financial management.
• CRM and HRMS: The Enterprise plan supports custom integrations with Customer Relationship Management (CRM) and Human Resource Management Systems (HRMS).
• eCommerce Platforms: O2VEND can integrate with other platforms like Shopify to manage multi-channel sales.

O2VEND Alternatives

• Shopify POS: A strong competitor that offers a tightly integrated online store and POS system. It is known for its user-friendly interface and large app ecosystem, but can become expensive with transaction fees and paid apps.
• Lightspeed Retail: A powerful platform that also combines eCommerce, POS, and inventory management. It is well-regarded for its advanced inventory features and reporting, making it ideal for complex retail businesses.
• Square: An excellent choice for small businesses, especially those just starting. Square offers a simple POS system, basic eCommerce capabilities, and straightforward payment processing with a clear pricing structure.
• Zoho Commerce: Part of the larger Zoho ecosystem, it offers an all-in-one solution that includes eCommerce, inventory, and marketing tools. It is a good alternative for businesses already using other Zoho products.

O2VEND API

Yes, O2VEND provides API access for developers on its Standard, Premium, and Enterprise plans. It offers both an Admin API for back-end operations and Storefront APIs for custom front-end development. This allows businesses to build custom integrations, create unique customer experiences, or connect O2VEND with other business systems.

To get your API key, you typically need to navigate to the settings or developer section in your O2VEND back-office dashboard. There, you can generate credentials for your application.

Here is a generic example of how you might use Python to connect to the API to fetch a list of products:

import requests

api_key = 'YOUR_API_KEY'
api_secret = 'YOUR_API_SECRET'
store_url = 'https://yourstore.o2vend.com/api/v1/products'

headers = {
    'Authorization': f'Bearer {api_key}',
    'Content-Type': 'application/json'
}

response = requests.get(store_url, headers=headers)

if response.status_code == 200:
    products = response.json()
    print(products)
else:
    print(f"Failed to fetch products: {response.status_code}")

For detailed documentation, you should check the developer resources provided by O2VEND once you are a customer.

O2VEND Affiliate program

O2VEND offers a "Refer and Earn" affiliate management feature, which is available on the Standard, Premium, and Enterprise plans. This program allows users to earn commissions by referring new customers to the platform.

To join, you would typically sign up through an affiliate portal in your O2VEND dashboard. After registration, you receive a unique referral link to share with your audience. When someone signs up for O2VEND through your link and becomes a paying customer, you earn a commission. Payouts are usually made on a regular schedule, such as monthly, once you reach a minimum earning threshold. For specific details on commission rates and terms, it is best to check their website or contact their support team directly.