
Mosaic is a resource planning and capacity management platform that helps delivery-focused teams schedule people, forecast utilization, and connect project plans to financial outcomes. It centralizes assignments, availability, and project data so operations, project managers, and finance teams can make capacity-based decisions rather than relying on spreadsheets. The product is commonly used by agencies, professional services firms, and internal delivery organizations that need to balance incoming demand with limited billable capacity.
Mosaic places emphasis on people and time as primary resources: it treats roles, skills, and individual availability as first-class data and exposes those inputs through planning interfaces and reports. The platform is positioned to replace ad hoc scheduling spreadsheets by providing a single source of truth for who is available, what they are assigned to, and how assignments map to revenue and cost forecasts.
Adoption is typically driven by teams that need to answer operational questions such as which projects to staff next, how to reduce bench time, and whether upcoming demand requires hiring or contracting. Mosaic integrates scheduling, scenario planning, and financial metrics so those decisions can be made with line-of-sight to utilization and margin.
Mosaic provides a set of features focused on resource visibility, forecasting, and integration with project and finance systems. Key capabilities address scheduling, demand planning, and the connections between time, cost, and revenue.
Each of these features is designed to surface practical decisions: where to allocate headcount, when to delay or accelerate projects, and how utilization changes if business assumptions shift. The platform supports both people-first scheduling and project-first planning depending on how an organization prefers to prioritize demands.
Mosaic captures availability and demand and turns them into actionable capacity plans. It lets you import existing projects or create estimates, assign people or roles to those tasks, and then view the downstream impact on utilization and financials. The tool aggregates assignments across teams so you can see enterprise-level capacity in a single timeline or break down utilization by individual, team, or client.
Mosaic also enables scenario planning: create parallel versions of your plan to test hiring, contractor usage, or shifting project start dates, then compare utilization and margin changes between scenarios. That reduces reliance on separate spreadsheets and gives stakeholders a consistent model to review.
Operationally, Mosaic is commonly used to answer questions like which projects to staff when multiple launches overlap, how many contractors are required for a quarter of work, and whether an incoming contract will push utilization above acceptable thresholds. It is a planning and decision-support tool rather than a time-tracking or invoicing system, though it connects to those systems to maintain accurate inputs.
Mosaic offers these pricing plans:
The listed prices reflect standard per-user tiers where the Starter and Professional plans are meant for teams that need active editors and schedulers, while the Free Plan supports lightweight visibility or evaluation. The Enterprise plan is priced per-organization and typically includes volume discounts, dedicated support, and contractual security assurances for compliance needs.
Check Mosaic's current pricing plans for the latest rates and enterprise options.
Mosaic starts at $6/month per user when billed annually for the Starter plan. Monthly billing is available at a slightly higher rate (commonly around $8/month per user for the Starter tier), and the Professional tier is typically $12–$15/month per user depending on billing frequency and promotions.
Organizations that expect fluctuating seat counts can choose monthly billing for flexibility but should calculate long-term costs, as annual billing commonly provides the lowest per-user rate. The Enterprise tier is quoted based on requirements and can include flat-fee options for very large teams.
Mosaic costs $72/year per user for the Starter plan when billed annually at the rate of $6/month per user. The Professional plan is commonly available at $144/year per user when billed annually at $12/month per user.
Enterprise customers receive custom annual contracts that may include implementation and support fees; those costs are negotiated based on seat count, integrations, and service-level requirements.
Mosaic pricing ranges from $0 (free) to $12+/month per user. Small teams or evaluators can use the Free Plan for basic visibility, mid-sized delivery teams usually adopt the Starter or Professional tiers, and large organizations select Enterprise for security, integrations, and custom service.
When planning a budget for Mosaic, consider the number of active schedulers/editors you need, costs for associated implementation or training, and any integration work (e.g., connectors to ERP, HRIS, or PSA systems). For exact, up-to-date pricing and volume discounts, consult Mosaic's published pricing or contact their sales team.
Mosaic is used to model and manage people capacity, align staffing to project demand, and produce utilization and financial forecasts. Teams use it during planning cycles, staffing meetings, and monthly financial reviews to connect operational plans with revenue and margin outcomes.
Common operational uses include balancing concurrent project demands, modeling bench reduction strategies, forecasting hiring needs based on pipeline, and scenario planning to test the impact of taking on new clients. Because it ties assignments to financial assumptions, Mosaic is also used by finance and operations teams to create more reliable revenue and margin forecasts tied to actual staffing plans.
Mosaic is especially helpful where resource constraints are a primary blocker: agencies deciding which proposals to accept, consultancies planning capacity for a quarter, or internal IT organizations aligning scarce specialists across multiple initiatives. By centralizing data, it reduces the back-and-forth between project managers and finance, and shortens the feedback loop for capacity-related decisions.
Mosaic provides structured capacity planning, but it has trade-offs that buyers should weigh against requirements.
Pros:
Cons:
Overall, Mosaic is most effective when used as the canonical capacity layer that feeds downstream systems (time tracking, billing) rather than as a standalone project tracker.
Mosaic commonly offers a trial period that allows teams to explore scheduling, utilization reporting, and scenario modeling before committing to paid seats. Trials are structured to give access to core features so teams can import projects, create assignments, and run basic forecasts.
During the trial, teams can verify whether their resource and project data can be modeled effectively in Mosaic and evaluate integrations with existing systems (calendar sync, project imports). Trial accounts are a good way to validate ROI by running a few real scenarios — for example, a quarter-long staffing plan that includes hires and contractors — and comparing the outcomes to current spreadsheet-based forecasts.
To start a trial and see current trial terms, sign up through Mosaic's website or request a trial via the sales team to get guidance on onboarding and sample data mapping. Check Mosaic's pricing plans and contact options for trial specifics.
Yes, Mosaic provides a Free Plan that is intended for small teams or evaluation purposes. The Free Plan typically includes read-only capacity views, limited seats, and the ability to import basic projects but lacks advanced forecasting, scenario modeling, and many integrations included in paid tiers.
The Free Plan is useful for teams evaluating the platform or needing a lightweight, centralized view of upcoming capacity. For teams that require active schedulers, advanced reports, or API access, upgrading to Starter or Professional is generally necessary.
Mosaic exposes an API that enables data synchronization between Mosaic and other systems such as project management tools, HRIS platforms, and finance/ERP systems. The API supports common operations like reading people and role records, creating and updating assignments, and pulling utilization and forecast reports programmatically.
Key API capabilities typically include bulk import endpoints for projects and assignments, webhook support to notify external systems of changes, and endpoints for retrieving aggregated utilization and forecast data for reporting. These capabilities allow organizations to automate routine data flows and keep Mosaic in sync with time tracking, invoicing, or CRM systems.
Enterprise customers often receive expanded API rate limits, dedicated integration support, and assistance mapping their source data to Mosaic’s schema. If you have specific integration requirements, review Mosaic's developer documentation or contact Mosaic support for recommendations on best practices and example integration patterns.
Mosaic is used for resource and capacity planning in delivery organizations. It helps teams schedule people against projects, forecast utilization, and model hiring or contracting scenarios so decisions can be tied to utilization and financial outcomes.
Yes, Mosaic offers integrations with common project and PSA tools to sync project and assignment data. Integrations reduce manual entry by synchronizing project statuses, people lists, and high-level estimates so the capacity model reflects live project data.
Mosaic starts at $6/month per user when billed annually for the Starter plan; monthly billing is typically higher (around $8/month per user for Starter). Professional and Enterprise tiers increase per-user pricing and add features like advanced forecasting and SSO.
Yes, Mosaic includes a Free Plan intended for small teams or evaluation. The Free Plan allows limited seats and basic visibility but excludes advanced scenario modeling, integrations, and API access found in paid plans.
Yes, Mosaic is commonly used by agencies to match staff to client work, reduce bench time, and forecast billable utilization. Its role- and skill-based staffing features help agencies assign the right people and predict how new business will impact utilization.
Yes, Mosaic exposes an API and webhook support for syncing people, projects, and assignment data. The API enables automation of imports and exports and allows teams to extract utilization and forecast data for reporting.
Mosaic supports standard enterprise security controls such as role-based access, single sign-on (SSO), and audit logging on paid plans. Enterprise contracts commonly include additional assurances and compliance details as required by larger customers.
Yes, Mosaic supports CSV/Excel imports for people, projects, and assignment data. Import tools typically include mapping steps so you can match your spreadsheet columns to Mosaic fields and verify data before committing.
Implementation time varies by scope but is typically measured in days to a few weeks for mid-sized teams. A straightforward setup with a few projects and people can be completed quickly; larger organizations with complex integrations and governance requirements often plan for a longer onboarding timeline and phased rollout.
Mosaic provides documentation, onboarding support, and guided training for paying customers; resources often include knowledge-base articles, webinars, and implementation assistance for Enterprise deals. Many customers also run internal workshops to shift teams from spreadsheet-based planning to Mosaic’s centralized model.
Mosaic recruits for roles in product, engineering, customer success, and sales that support its core capacity planning product. Candidates with backgrounds in SaaS product development, data engineering (for reporting and integrations), and customer-facing roles (implementation and success) are typical.
For the latest open roles and hiring regions, check Mosaic's careers or jobs listing on their site and LinkedIn profiles.
Mosaic may provide partner and reseller programs for consultancy or software partners who implement capacity planning for clients. Affiliate or partner programs typically offer referral fees, implementation resources, and co-marketing support for partners that drive new customers.
If you are interested in partnership opportunities, review Mosaic’s partner information or contact their partnerships team through the website.
Product reviews for Mosaic can be found on industry review platforms and community forums that cover resource planning and PSA tools. Look for hands-on user feedback on feature fit, onboarding experience, and how well Mosaic integrates with existing project and finance systems.
For balanced perspectives, consult multiple sources including user reviews on software review sites and case studies on Mosaic’s website to see how organizations in your industry use the platform.