XPay by XStak

What is XStak

XStak is a complete retail operating system designed for modern businesses that sell through multiple channels. Its main purpose is to unify online and offline operations into a single platform. This includes managing e-commerce stores, physical store sales, payments, marketing efforts, and business analytics. XStak provides a self-service system built on a modular architecture, which means businesses can choose the specific tools they need. The company offers its services on a transaction-based pricing model, making it accessible for retailers of different sizes. It helps businesses to manage inventory across all locations, process orders from any channel, and understand customer behavior through integrated data analysis.

XStak Features

• Omnichannel Commerce: Unify sales from all channels, including online websites, mobile apps, and physical stores. It provides a single view of customers and orders.
• Cloud-based POS: A point-of-sale system that runs in the cloud, allowing retailers to process in-store sales using any device without needing special hardware. It syncs automatically with online inventory.
• Order & Inventory Management: A distributed system to manage orders and inventory across multiple warehouses and stores. It ensures real-time stock levels are accurate everywhere, preventing overselling.
• Payments Layer (XPay): An integrated payment solution to accept online and offline payments. It offers embedded checkouts and payment links to simplify transactions for customers.
• Warehouse & Fulfilment: Tools to manage warehouse operations, including picking and packing orders. It integrates with third-party logistics (3PL) providers and includes solutions for last-mile delivery.
• Marketing Suite: Includes tools for customer acquisition and retention. This features a loyalty management system, promotions engine, customer segmentation, and a product recommendation engine powered by AI.
• Integrated Business Intelligence: Provides unified, real-time reporting and analytics. Retailers can access dashboards to monitor sales performance, customer data, and operational efficiency across all channels.
• XStak AI: An artificial intelligence assistant for e-commerce. It includes features like inventory forecasting, image similarity for product discovery, and a shopping assistant to help customers.

XStak Pricing Plans

XStak operates on a transaction-based pricing model. This means the cost is directly related to the volume of transactions a business processes. This approach is different from a fixed monthly subscription. There are no predefined public pricing tiers. Instead, pricing is customized based on the modules a retailer chooses to use and their sales volume. This model can be cost-effective for growing businesses, as costs scale with revenue. A typical plan would include access to selected modules like Order Management, Cloud POS, or XPay, with fees calculated per order or transaction.

XStak Free Plan

XStak does not publicly offer a free plan. Its model is designed for established and growing retail businesses that require a comprehensive operating system. However, prospective customers can contact the XStak sales team to request a personalized demo to see the platform in action. Depending on the business needs, a custom trial period may be arranged to test the system's capabilities before making a commitment.

How to use XStak

Getting started with XStak involves integrating it into your existing retail operations. Here is a typical workflow:

1. Consultation and Setup: First, you will talk with the XStak team to identify which modules your business needs. They will help you set up your account.
2. Integration: Connect XStak to your existing systems. This includes your e-commerce platform (like Shopify or Magento), marketplaces, and any other software you use.
3. Configure Modules: Set up your inventory locations, payment gateways through XPay, and configure the Cloud POS for your physical stores.
4. Manage Operations: Use the central dashboard to monitor all incoming orders, whether from online or in-store. The system will automatically route orders to the best fulfillment location.
5. Fulfill Orders: Your warehouse or store staff can use the pick and pack solution to prepare orders for shipment. The system integrates with logistics partners for delivery.
6. Analyze Performance: Use the BI and reporting tools to track sales, inventory turnover, and customer loyalty. Use these insights to make better business decisions.

Pros and Cons of XStak

Pros:

• All-in-One Platform: Combines many different retail functions into one system, reducing the need for multiple disconnected software tools.
• Modular Architecture: Businesses can pick and choose the features they need, creating a custom solution.
• Scalable Pricing: The transaction-based model allows costs to grow alongside the business, which is good for startups.
• API-First Design: Easy to integrate with other modern tools and build custom workflows.
• Real-time Sync: Inventory and order data are updated in real-time across all channels, improving accuracy.

Cons:

• Complex for Beginners: An all-in-one system can have a steeper learning curve compared to simpler, single-purpose tools.
• Pricing Can Be Unpredictable: Transaction-based fees can become high during peak sales seasons, which might be difficult to budget for.
• May Be Too Much for Small Retailers: A very small business operating on a single channel might not need the full range of omnichannel features.

XStak Integrations

XStak is designed to connect with a wide range of tools essential for retail operations. The platform mentions having over 50 integrations. While a complete public list is not provided, it typically integrates with:

• E-commerce Platforms: Connects with popular platforms like Shopify, Magento, and WooCommerce to sync products, orders, and inventory.
• Payment Gateways: Integrates with various payment processors through its XPay module.
• Logistics and Shipping Providers: Works with major third-party logistics (3PL) companies and courier services for order fulfillment and delivery.
• Marketing Tools: Connects with ad networks and marketing automation platforms to use customer data for campaigns.
• Accounting Software: Integrates with accounting systems to streamline financial reporting.

XStak Alternatives

• Shopify POS: A great alternative for businesses that already use Shopify for their online store. It provides a seamless integration between online and offline sales but is limited to the Shopify ecosystem.
• Lightspeed Retail: A powerful POS and retail management platform known for its strong inventory management features. It is a good choice for retailers with complex inventory needs.
• NetSuite: A comprehensive enterprise resource planning (ERP) system that includes e-commerce, inventory, and order management. It is more suitable for large enterprises due to its complexity and cost.
• Brightpearl: A retail operating system focused on automating back-office operations like order processing, inventory management, and shipping for omnichannel brands.

XStak API

XStak is built with an API-first approach, which means it provides a robust API for developers. This allows businesses to build custom integrations, connect with proprietary systems, or create unique workflows. To get access to the API, developers typically need to contact the XStak support or sales team to request an API key and access the official documentation. The documentation will provide the necessary endpoints and instructions for interacting with the platform's data and services.

Example of a conceptual API call to fetch an order:

{
  "method": "GET",
  "url": "https://api.xstak.com/v1/orders/12345",
  "headers": {
    "Authorization": "Bearer YOUR_API_KEY",
    "Content-Type": "application/json"
  }
}

XStak Affiliate Program

There is no public information available about a formal affiliate program for XStak. Companies with this type of B2B focus often work with partners through direct relationships rather than a public affiliate system. If you are interested in partnering with XStak or promoting their services, it is best to contact their business development or marketing team directly through their official website to inquire about partnership opportunities.