Senja.io

What is Senja

Senja is a software tool designed to help businesses and creators collect, manage, and display customer testimonials. Its main purpose is to simplify the process of gathering social proof, which is essential for building trust and increasing sales. The platform allows users to collect both text and video testimonials through customizable forms. It also lets you import existing reviews from over 30 different platforms. Once collected, testimonials can be organized in a central dashboard and then showcased on websites, in emails, or on social media using various widgets and display options like a "Wall of Love". Senja is made for a wide range of users, including SaaS companies, course creators, authors, and podcasters who want an efficient way to use customer feedback for marketing.

Senja Features

• Testimonial Collection: Create branded forms to request and receive text and video testimonials from your customers. The process is automated to make it easy for both you and your customers.
• Import from 30+ Platforms: You can pull in your existing testimonials from many sources, including Shopify, G2, Yelp, Trustpilot, and social media platforms. You can also upload them using a CSV file.
• Centralized Management: All your testimonials are stored in one dashboard. You can use tags, filters, and search to find the perfect testimonial for any situation.
• Sentiment Analysis: The tool automatically analyzes the sentiment of testimonials, helping you quickly understand what customers love about your product or service.
• Video Testimonial Transcription: Senja automatically transcribes video testimonials, making it easy to review the content and pull out key quotes without watching the entire video.
• Customizable Widgets: Display your testimonials on your website with a variety of beautiful, no-code widgets. You can customize them to match your brand's look and feel.
• Wall of Love: Create a dedicated page on your website to showcase all your best testimonials in a visually appealing gallery format.
• Social Sharing: Easily turn testimonials into shareable images and videos for social media platforms to extend the reach of your social proof.
• Integrations: Connect Senja with other tools through Zapier, webhooks, and its API to automate your workflows.

Senja Pricing Plans

Senja offers several pricing plans to fit different needs. There is a free plan for individuals just starting out. Paid plans are structured in tiers, often called something like Pro and Business. As you move to higher-tier plans, you get more features and higher limits. For example, paid plans typically offer more testimonials you can collect, remove Senja branding from widgets, allow for more team members, and provide access to advanced features like video transcription, sentiment analysis, and API access. The plans are designed to scale with your business, from a single creator to a larger team needing more robust features.

Senja Free Plan

Yes, Senja offers a Free Plan. This plan is great for individuals or small businesses who are just beginning to collect social proof. The free plan typically includes the ability to collect a limited number of testimonials (for example, up to 15), create one collection form, and use basic widgets to display them on a website. While it has limitations on the number of testimonials and may include Senja branding, it provides all the essential tools to start gathering and showcasing customer feedback without any cost.

How to use Senja

Getting started with Senja is a simple process:

1. Sign Up: Create a free account on the Senja website.
2. Import Testimonials: If you have existing reviews on other platforms like Twitter, G2, or Trustpilot, use the import feature to add them to your Senja dashboard. You can also upload a CSV file.
3. Create a Collection Form: Design a form to send to your customers. You can customize the questions, add your logo, and change the colors to match your brand.
4. Share Your Form: Copy the link to your form and share it with your customers via email, social media, or directly on your website.
5. Manage Submissions: As testimonials come in, they will appear in your dashboard. You can tag them by product or sentiment to keep them organized.
6. Create a Widget: Choose a widget style you like, such as a carousel, popup, or grid. Select the testimonials you want to display in it.
7. Embed on Your Site: Copy the provided code snippet and paste it into your website's HTML where you want the testimonials to appear. No coding knowledge is needed.

Pros and Cons of Senja

Pros:

• Very easy to use: The user interface is clean and intuitive, making setup very fast.
• Beautiful displays: The widgets and Walls of Love are well-designed and look professional on any website.
• Supports video and text: It is flexible, allowing you to collect both types of testimonials.
• Excellent import feature: Gathering existing reviews from over 30 platforms is a major advantage.
• Generous free plan: The free tier is very useful for getting started without any investment.

Cons:

• Limited customization on lower plans: Advanced widget customization and branding removal are only available on paid plans.
• Video transcription accuracy: While useful, automated transcription may not be 100% accurate for all accents or audio qualities.
• Can become costly for large scale: For enterprises with thousands of testimonials, the pricing might be a consideration.

Senja integrations

Senja integrates with many platforms to make your workflow smoother. You can import testimonials directly from over 30 sources.

• Direct Imports: Platforms like Twitter, Facebook, Google, Shopify, G2, Capterra, Trustpilot, and Yelp are supported for direct import of reviews.
• Zapier: Senja has a Zapier integration, which allows you to connect it to thousands of other applications. For example, you can create a Zap to automatically send a testimonial request from your CRM after a customer makes a purchase or to post a new testimonial to your Slack channel.
• CSV Upload: You can upload testimonials in bulk using a CSV file, which is useful for migrating from another system.
• API and Webhooks: For custom solutions, Senja provides a developer API and webhooks.

Senja Alternatives

• Testimonial.to: A very direct competitor to Senja with a similar focus on simplicity and beautiful design. It is also popular among creators and startups for collecting text and video testimonials.
• Endorsal: This tool focuses heavily on automation. It can automatically send testimonial requests to customers after a purchase and follow up with them. It offers strong features for collecting and displaying reviews.
• Vocal: Vocal specializes in video testimonials. It makes it extremely easy for customers to record and submit videos from any device, which you can then share on your website.
• Trustpilot: A well-known review platform where customers can leave public reviews. While you can embed Trustpilot reviews, it is less focused on creating curated testimonial widgets for your own site and more on being a public, third-party review aggregator.
• Shoutout: A tool for creating and sharing social proof. It helps turn testimonials into engaging social media content like images and videos, in addition to website widgets.

Senja API

Yes, Senja provides a developer API for users on its paid plans. The API allows you to programmatically interact with your testimonials, enabling you to build custom integrations and workflows. You can use it to fetch testimonials, filter them based on tags, and integrate them into your own applications or internal dashboards.

To get your API key, you typically need to log in to your Senja account, navigate to the settings or developer section, and generate a key.

Here is a basic example of how you might use the API with curl to fetch your testimonials:

curl -X GET 'https://api.senja.io/v1/testimonials' \
-H 'Authorization: Bearer YOUR_API_KEY' \
-H 'Content-Type: application/json'

Remember to replace YOUR_API_KEY with your actual key. For full details, you should consult the official Senja API documentation.

Senja Affiliate program

Yes, Senja has an affiliate program that allows you to earn money by referring new customers. The program is managed through Rewardful. Affiliates receive a 30% recurring commission for every paying customer they refer for the first 12 months. This means you earn a percentage of the subscription fee each month for a full year.

To join, you need to sign up on their affiliate page. Once approved, you will get a unique referral link to share with your audience. Payments are typically made through PayPal or Stripe on a monthly basis after you reach a minimum payout threshold. It is a good opportunity for bloggers, marketers, and creators who believe in the product and want to recommend it to their followers.