senangPay

What is senangPay

senangPay is an online payment gateway from Malaysia that helps businesses to accept payments easily. Its main purpose is to provide a single, unified platform for merchants to receive money through various methods. These methods include online banking (FPX), credit and debit cards, popular eWallets, Buy Now Pay Later (BNPL) services, and installment payment plans. The company, SimplePay Gateway Sdn Bhd, was established to serve the local Malaysian market. In 2022, senangPay joined with DOKU, a leading payment technology company from Indonesia. This partnership aims to create a stronger payment network between Malaysia and Indonesia, helping more than 160,000 businesses, from small enterprises to large corporations, to manage their transactions smoothly.

senangPay Features

• Multiple Payment Options: Allows customers to pay using their preferred method, including FPX, Visa, Mastercard, Touch 'n Go eWallet, Boost, GrabPay, and BNPL. This variety can help increase sales conversions.
• Payment Forms: Merchants can create and share a simple payment link to accept payments. This is very useful for businesses that sell on social media or do not have a website.
• Shopping Cart Plugins: Offers ready-made plugins for popular e-commerce platforms like WooCommerce, Shopify, and OpenCart. This makes it simple to integrate the payment gateway into an existing online store.
• Recurring Payments: Automates the collection of periodic payments for subscriptions or memberships. This feature ensures timely payments without manual effort.
• Mass & Split Payments: Simplifies the process of sending money to multiple recipients at once. It is useful for marketplaces that need to pay their vendors or for businesses managing payroll.
• Tokenization: Securely saves a customer's card information for future purchases. This allows for faster, one-click checkouts for returning customers, improving their experience.
• Direct API: Provides a direct API for developers to build custom payment integrations into their websites or mobile applications, offering full control over the payment process.
• 24/7 Support: Offers round-the-clock support through a chatbot and provides live agent assistance during business hours to help merchants with any issues.

senangPay Pricing Plans

senangPay offers several pricing packages designed for different business sizes. They do not list specific prices publicly, but the plans are structured to meet various needs.

• Starter Package: This plan is intended for new businesses, freelancers, and social sellers. It typically involves a yearly fee and standard transaction rates. It provides all the basic features needed to start accepting payments online.
• Advance Package: Aimed at established small and medium-sized enterprises (SMEs) with higher sales volume. This plan usually has a higher annual fee but offers lower transaction rates, making it more cost-effective for businesses with consistent revenue.
• Enterprise Solutions: For large corporations with very high transaction volumes, senangPay provides custom plans. These plans include tailored pricing, dedicated support, and access to advanced features like complex payout solutions.

senangPay Free Plan

senangPay does not offer a completely free plan. All of their packages require an annual subscription fee to use the service. They also do not advertise a free trial period. Businesses interested in using the platform must choose one of the paid packages to get started.

How to use senangPay

Getting started with senangPay is a straightforward process.

1. Choose a Plan: Visit the senangPay website and select the pricing package that best fits your business needs.
2. Register Your Business: Fill out the online registration form with your business details.
3. Submit Documents: You will need to provide required documents for verification. This typically includes your business registration certificate (SSM), a copy of your identity card, and a bank statement.
4. Integrate the Gateway: After your account is approved, you can integrate senangPay. If you use an e-commerce platform like WooCommerce, you can install the senangPay plugin and enter your Merchant ID and Secret Key. For custom websites, your developer can use the API. If you have no website, you can use the Payment Form feature to create and share a payment link.
5. Start Accepting Payments: Once integrated, your customers can start making payments through the checkout page or payment link.
6. Receive Payouts: The money collected will be transferred to your registered bank account according to the settlement schedule, which is usually within a few business days.

Pros and Cons of senangPay

Pros:

• Supports Local Payment Methods: It offers a wide range of payment options popular in Malaysia, especially FPX and eWallets.
• User-Friendly: Features like payment forms and plugins make it easy for non-technical users to set up and use.
• Fast Onboarding: The approval process is quick, allowing businesses to start accepting payments in a short time.
• Good for Malaysian Market: It is designed specifically for Malaysian businesses and understands the local market well.

Cons:

• Annual Fees: The requirement of an annual fee for all plans can be a disadvantage for very small businesses or those with irregular income.
• Focus on Malaysia: While expanding, its primary features and support are best suited for businesses operating within Malaysia.
• Limited Live Support Hours: Live agent support is not available 24/7, which might be an issue for merchants who need immediate help outside of business hours.

senangPay integrations

senangPay provides integrations with several popular e-commerce platforms to ensure a smooth setup process for online stores. Integration is typically done by installing a plugin and configuring it with your merchant credentials.

• WooCommerce: A plugin is available for WordPress websites using the WooCommerce e-commerce system.
• Shopify: Merchants on the Shopify platform can integrate senangPay as a payment option.
• OpenCart: It supports integration with this open-source shopping cart platform.
• EasyStore: A popular e-commerce platform in Malaysia that works with senangPay.
• PrestaShop: Another e-commerce solution that can be integrated with the payment gateway.
• WHMCS: It can be used with this platform for web hosting and billing automation.

senangPay Alternatives

• Stripe: A global payment gateway with a strong presence in Malaysia. It is known for its powerful developer APIs and extensive features for international businesses. Stripe's pricing is typically pay-as-you-go without annual fees.
• Billplz: A Malaysian payment gateway that focuses on FPX online banking. It is known for its simple, low-cost pricing structure, making it a popular choice for businesses that primarily receive payments via bank transfer.
• iPay88: One of the most established payment gateways in Southeast Asia. It has a very large network of merchants and supports a wide array of payment methods across the region.
• eGHL: Another major payment provider in Southeast Asia that offers both online and offline payment solutions. It is a strong choice for businesses with both a physical and digital presence.

senangPay API

senYes, senangPay provides a Direct API and a Payout API for developers. This allows businesses to create a fully customized payment experience on their websites and mobile applications. The API lets you control the entire checkout process and integrate payment functionalities directly into your systems.

To get your API keys (Merchant ID and Secret Key), you must first register for a senangPay account and have it approved. Once your account is active, you can find the necessary credentials in your merchant dashboard. The documentation for the API is available for developers on the senangPay website.

Here is a simple example of how to redirect a customer to the payment page using a form:

<form method="post" action="https://app.senangpay.my/payment/MERCHANT_ID">
  <input type="hidden" name="detail" value="Payment for Order #123">
  <input type="hidden" name="amount" value="10.00">
  <input type="hidden" name="order_id" value="123">
  <input type="hidden" name="name" value="Customer Name">
  <input type="hidden" name="email" value="customer@example.com">
  <input type="hidden" name="phone" value="0123456789">
  <input type="hidden" name="hash" value="GENERATED_HASH_VALUE">
  <button type="submit">Pay Now</button>
</form>

Note: The hash value must be generated on your server using your Secret Key to secure the transaction.

senangPay Affiliate program

senangPay offers a Referral Program for its existing merchants. It is a way for merchants to earn a commission by recommending senangPay to other businesses.

To join the program, an existing merchant can find their unique referral link in their senangPay dashboard. They can share this link with other business owners. When a new merchant signs up and activates their account using this referral link, the original merchant earns a cash reward. The commission earned is typically credited to the merchant's account. For specific details on commission rates and payment terms, merchants should check the referral section in their dashboard or contact senangPay support.