Multiorders

What is Multiorders

Multiorders is a multichannel inventory and order management software designed for e-commerce businesses. Its core purpose is to centralize operations by connecting various online stores, marketplaces, and shipping carriers into a single, unified dashboard. This allows online sellers to manage orders, synchronize inventory levels across all sales channels, and handle shipping logistics efficiently from one place. The platform helps prevent overselling by automatically updating stock counts when an item is sold on any connected channel. Multiorders is developed by Multiorders, Ltd., a company with offices located in Vilnius, Lithuania, and London, England, focused on providing practical solutions for the complexities of multi-channel retail.

Multiorders Features

• Multichannel Order Management: View and process orders from all your sales channels, such as Shopify, Amazon, and Etsy, in a single interface. You can filter, tag, and assign orders to team members to organize the fulfillment workflow.
• Inventory Synchronization: Automatically syncs your inventory across all connected platforms. When a product sells on one channel, the stock level is instantly updated on all others, which helps to avoid overselling.
• Product Bundling & Kitting: Create bundles or kits from individual products. Multiorders will track the inventory of the individual components, making it easy to sell product sets while maintaining accurate stock counts.
• Shipping Management: Integrates with over a dozen major shipping carriers, including USPS, FedEx, Royal Mail, and UPS. Users can print shipping labels in bulk, access discounted shipping rates (especially with USPS), and automate carrier selection based on predefined rules.
• Automated Workflows: Set up automation rules to handle repetitive tasks. This includes automatically assigning specific shipping services to orders, tagging orders based on criteria like destination or value, and assigning them to staff for fulfillment.
• Purchase Orders: Monitor stock levels with low-stock alerts. The system allows you to generate and send purchase orders directly to your suppliers to replenish inventory before it runs out.
• Document Generation: Create and email professional documents like invoices, return forms, picking lists, and delivery notes directly to customers. These documents are pre-filled with order information to save time.

Multiorders Pricing Plans

Multiorders offers several subscription tiers designed to scale with a business's order volume. The plans are structured to accommodate different sizes of operations, from small startups to larger, established e-commerce sellers.

• Starter Plan: Aimed at new or small businesses with a low monthly order volume. This plan typically includes all core features like inventory sync and order management for a limited number of orders.
• Professional Plan: Designed for growing businesses with a higher volume of monthly orders. It offers a higher order limit and may include additional features or priority support.
• Enterprise Plan: A custom solution for large-scale operations with very high order volumes. This plan provides the highest limits, dedicated support, and potentially advanced features tailored to the business's specific needs.

Multiorders Free Plan

Multiorders does not offer a permanent free plan. However, it provides a 14-day free trial for new users to test the platform's full capabilities. The trial includes access to all features, allowing businesses to connect their stores, import products, and manage orders to fully evaluate if the software meets their requirements. A credit card is not required to start the free trial.

How to use Multiorders

Getting started with Multiorders is a straightforward process designed to get your e-commerce operations centralized quickly.

1. Connect Your Channels: First, create an account. Then, navigate to the integrations section and connect your e-commerce stores (e.g., Shopify, Wix) and marketplaces (e.g., Amazon, Etsy).
2. Import Data: Once connected, Multiorders will automatically import your product listings and existing orders into its dashboard.
3. Merge & Bundle Products: If you sell the same product across multiple channels, use the merge feature to link them. This ensures that the stock level is managed from a single master product. You can also create product bundles at this stage.
4. Manage Orders: As new orders come in, they will appear in the central dashboard. Here you can view order details, update statuses, and apply tags or filters.
5. Automate Your Workflow: Go to the settings to create automation rules. For example, you can set a rule to automatically assign FedEx shipping to all international orders.
6. Process Shipments: Select orders you want to ship, choose a carrier, and print shipping labels in bulk. The system will automatically mark the orders as fulfilled and send tracking information to the respective sales channel.
7. Monitor Inventory: Keep an eye on your stock levels. When you receive a low-stock alert, use the purchase order feature to reorder items from your suppliers.

Pros and Cons of Multiorders

Pros:

• Centralized Control: Manages all orders, inventory, and shipping from one platform, saving significant time and reducing manual effort.
• Prevents Overselling: Real-time inventory syncing across all channels is a critical feature for multi-channel sellers.
• Strong Shipping Features: Bulk label printing, discounted rates, and carrier integrations simplify the entire fulfillment process.
• Product Bundling: Excellent functionality for businesses that sell products in kits or bundles.
• Responsive Customer Support: Users frequently praise the helpful and responsive support team.

Cons:

• Learning Curve: For users with very complex inventory or many sales channels, the initial setup can take time to master.
• Limited Document Customization: While it can generate documents, the options for full customization of templates may be limited for some users.
• Occasional Integration Bugs: As with any software connecting multiple platforms, minor bugs or sync delays with specific integrations can sometimes occur.

Multiorders integrations

Multiorders integrates with a wide range of e-commerce platforms, marketplaces, and shipping carriers to create a connected ecosystem.

• E-commerce Platforms: Includes direct integrations with popular platforms like Shopify, Wix, BigCommerce, and WooCommerce. This allows for seamless import of products and orders.
• Marketplaces: Connects to major online marketplaces such as Amazon, Etsy, and eBay, enabling you to manage marketplace sales alongside your webstore orders.
• Shipping Carriers: Offers integrations with more than a dozen carriers, including USPS, FedEx, UPS, Royal Mail, and Canada Post. This allows for direct label printing and tracking updates from within the Multiorders dashboard.

Multiorders Alternatives

• Linnworks: A powerful platform aimed at larger, more established businesses. It offers extensive automation and customization but comes with a higher price point and greater complexity.
• Veeqo: Now owned by Amazon, Veeqo is a strong competitor with similar features. It offers robust inventory and shipping management, with particularly deep integration into the Amazon ecosystem.
• Sellbrite: A user-friendly option that is often favored by small to medium-sized businesses. It focuses on providing a simple, clean interface for listing products and syncing inventory across channels.
• ChannelAdvisor: An enterprise-level solution that goes beyond inventory and order management to include marketing, advertising, and pricing optimization tools. It is significantly more comprehensive and expensive, suited for large corporations.

Multiorders API

Yes, Multiorders provides a REST API for developers. This allows businesses to build custom integrations, connect with proprietary systems, or create unique workflows that are not available through the standard integrations. The API enables programmatic access to data related to orders, products, inventory, and shipping.

To get an API key, you typically need to log into your Multiorders account, navigate to the settings or integrations section, and generate the key from the API settings page. The API documentation, available on their website, provides detailed information on endpoints and how to make requests.

Example API Call (cURL to get orders):

curl -X GET 'https://api.multiorders.com/v1/orders' \
-H 'Authorization: Bearer YOUR_API_KEY' \
-H 'Content-Type: application/json'

Multiorders Affiliate program

Multiorders offers an affiliate program for partners who wish to promote the software. Affiliates can earn a recurring commission for every paying customer they refer. The commission is typically a percentage of the subscription fee paid by the referred user, and it is paid out for the lifetime of that customer's account.

To join, you need to sign up through the affiliate page on their website. Once approved, you will receive a unique referral link and access to a dashboard to track your clicks, referrals, and earnings. Payouts are usually made on a monthly basis, often through platforms like PayPal, once you reach a minimum earning threshold.