Logiwa

What is Logiwa

Logiwa is a cloud-native warehouse management system (WMS) and fulfillment management system (FMS) designed for high-volume omnichannel fulfillment. Its core purpose is to help direct-to-consumer (DTC) brands, third-party logistics (3PL) providers, and B2B wholesalers manage their warehouse operations with greater speed and accuracy. Founded to address the complex demands of modern e-commerce, Logiwa uses artificial intelligence and automation to optimize every step of the fulfillment process, from receiving inventory to shipping orders. The company is headquartered in Chicago, Illinois, and focuses on providing a scalable solution that grows with a business, unlike traditional, rigid WMS platforms.

Logiwa Features

Logiwa offers a comprehensive set of features to manage modern warehouse operations effectively.

• AI-driven Optimization: The system uses AI algorithms to create efficient picking paths, batch orders into smart jobs, and optimize labor allocation. This reduces travel time for warehouse staff and increases order throughput.
• Headless Architecture: Logiwa is built on a modern, headless architecture. This allows for greater flexibility, easier customization, and seamless integration with other systems without being tied to a specific front-end interface.
• Automation Rules: Users can create custom, pre-built automation rules to handle repetitive tasks. This includes assigning orders to specific shipping carriers, selecting packaging, and verifying orders, which speeds up the entire fulfillment workflow.
• Omnichannel Inventory Management: It provides a single view of inventory across all sales channels, including e-commerce stores, marketplaces, and B2B portals. This ensures accurate stock levels and prevents overselling.
• Intuitive User Interface (UI/UX): The platform is designed to be user-friendly, with a simple interface for both managers and warehouse staff. This reduces training time, allowing new employees to become productive in hours instead of days.
• Logiwa Marketplace: An ecosystem of pre-integrated partners for e-commerce platforms, shipping carriers, robotics, and accounting software. This allows businesses to easily connect their existing tools and add new capabilities as needed.
• Real-time Reporting and Analytics: Dashboards provide live insights into warehouse performance, order status, inventory levels, and employee productivity. This helps managers make informed decisions to improve operations.

Logiwa Pricing Plans

Logiwa's pricing is customized based on the specific needs of each business. The cost is typically determined by factors such as monthly order volume, the number of users, the size of the warehouse, and the complexity of the required features and integrations. Prospective customers need to contact the Logiwa sales team to schedule a demo and receive a custom quote. The pricing structure is designed to be scalable, allowing businesses to pay for what they need and add more capacity as they grow. There are generally different tiers available, catering to growing businesses, established mid-market companies, and large enterprise-level operations.

Logiwa Free Plan

Logiwa does not offer a free plan. It is an enterprise-level software solution designed for businesses with high-volume fulfillment needs. However, they offer a free, personalized demo of their platform. During the demo, their team assesses your business requirements and shows how the software can address your specific challenges. This serves as a trial period where you can evaluate the system's capabilities before making a commitment.

How to use Logiwa

Getting started with Logiwa involves a structured implementation process to ensure the system is configured for your specific operations.

1. Schedule a Demo: The first step is to contact Logiwa for a consultation and a personalized demo to see if the platform fits your business needs.
2. System Implementation: Once you decide to move forward, Logiwa's team guides you through the implementation, which they state can be completed in weeks. This includes configuring warehouse layouts, user roles, and automation rules.
3. Integrate Your Systems: Connect Logiwa to your existing technology stack, such as your Shopify or BigCommerce store, Amazon marketplace account, and shipping carriers like FedEx and UPS.
4. Manage Inbound Inventory: Use the system to receive incoming stock. Scan items to record their arrival, and Logiwa will direct staff on the most efficient put-away locations.
5. Process and Fulfill Orders: As orders come in from your sales channels, Logiwa's AI engine groups them into optimized picking jobs. Warehouse staff use mobile scanners to follow guided paths for picking, packing, and shipping.
6. Monitor Performance: Use the central dashboard to track key metrics in real-time. Monitor order status, inventory accuracy, and team productivity to identify and resolve bottlenecks.

Pros and Cons of Logiwa

Here is a balanced look at the advantages and potential drawbacks of using Logiwa.

Pros:

• Built for High Volume: The platform is specifically designed to handle the complexity and speed required for high-volume fulfillment.
• Advanced Automation: The AI-powered optimization and automation rules significantly improve warehouse efficiency and reduce manual errors.
• Fast Implementation: As a cloud-native SaaS, it can be deployed much faster than traditional on-premise WMS solutions.
• Scalability: The headless architecture and cloud infrastructure allow the system to scale easily as a business grows.
• Strong Customer Support: Logiwa is known for its responsive and helpful customer support team.

Cons:

• Cost: It can be a significant investment, making it less suitable for small businesses or startups with low order volumes.
• Complexity: While the UI is intuitive, the full range of features and customization options may have a learning curve for some users.
• No Transparent Pricing: The need to request a custom quote makes it difficult to estimate the cost without engaging with the sales team.

Logiwa integrations

Logiwa offers a wide range of pre-built integrations through its marketplace, allowing seamless connection to various platforms essential for e-commerce and logistics operations.

• E-commerce Platforms: Integrates with major platforms like Shopify, BigCommerce, Magento, and WooCommerce to automatically sync orders and inventory.
• Marketplaces: Connects to popular marketplaces such as Amazon, eBay, Walmart Marketplace, and Etsy.
• Shipping Carriers: Offers integrations with dozens of national and international carriers, including UPS, FedEx, USPS, DHL, and more.
• Accounting Software: Syncs data with accounting systems like QuickBooks and Xero to streamline financial management.
• Robotics: Supports integration with Autonomous Mobile Robots (AMR) and other warehouse robotics to further automate fulfillment.

Logiwa Alternatives

If Logiwa isn't the right fit, several other warehouse management systems serve similar needs.

• ShipHero: Offers both a WMS for brands managing their own warehouse and a 3PL fulfillment service. It is known for its strong features for e-commerce brands.
• NetSuite WMS: A module within the larger Oracle NetSuite ERP system. It is a good choice for businesses already invested in the NetSuite ecosystem.
• Fishbowl Inventory: A popular inventory and warehouse management solution for small to medium-sized businesses, particularly those using QuickBooks.
• 3PL Warehouse Manager: A WMS built specifically for third-party logistics companies, offering features like billing and customer portals.
• Manhattan Active Warehouse Management: A top-tier WMS for large enterprises with highly complex, global supply chain operations.

Logiwa API

Yes, Logiwa provides a comprehensive API for developers. Its headless architecture is built around this API, allowing for deep customization and the ability to build custom applications or integrations. Customers typically gain access to the API documentation and keys during the onboarding process. The API enables developers to programmatically manage resources such as orders, inventory, products, and shipments.

Example API Call (Conceptual - Create an Order):

POST /api/v1/orders
Host: your-instance.logiwa.com
Authorization: Bearer YOUR_API_KEY
Content-Type: application/json

{
  "customerName": "John Doe",
  "shippingAddress": {
    "street": "123 Main St",
    "city": "Anytown",
    "state": "CA",
    "zip": "12345"
  },
  "lineItems": [
    {
      "sku": "PROD-001",
      "quantity": 2
    }
  ]
}

Logiwa Affiliate program

Logiwa does not have a traditional, public-facing affiliate program. Instead, it operates a Partner Program for technology providers, consultants, and resellers who work with businesses in the logistics and e-commerce space. Partners can collaborate with Logiwa to refer clients and may receive benefits such as referral fees or commissions. To learn more about this program, interested parties should contact the Logiwa partnership team directly through their official website.