Infios

What is Infios

Infios is the new name for Körber Supply Chain Software, which previously acquired the well-known company HighJump. It is a comprehensive suite of software solutions designed to manage the complexities of modern supply chains. The core purpose of Infios is to provide businesses with the tools to control every aspect of their logistics, from the warehouse floor to final delivery. Its main functionality covers warehouse management, transportation logistics, order management, and robotics integration. The software is developed by Körber, a global technology group with headquarters in Hamburg, Germany. Infios targets medium to large enterprises that require a robust and scalable system to optimize their supply chain operations, increase efficiency, and improve visibility across their network.

Infios Features

Infios offers a wide range of features to cover the end-to-end supply chain process. Each feature provides practical benefits for operational efficiency.

• Warehouse Management System (WMS): This is the core of the offering. It helps manage inventory, direct picking and packing activities, and organize shipping. This leads to higher inventory accuracy and faster order fulfillment.
• Transportation Management System (TMS): This module allows businesses to plan, execute, and track freight shipments. It helps find the best shipping rates and routes, reducing transportation costs.
• Order Management System (OMS): It provides a central view of all orders from different channels. This helps manage the entire order lifecycle efficiently, from placement to fulfillment, improving customer satisfaction.
• Robotics and Automation: Infios integrates with various warehouse automation technologies, including Autonomous Mobile Robots (AMRs). This helps reduce manual labor and increase the speed of warehouse operations.
• Supply Chain Visibility: The platform provides analytics and real-time tracking. This gives managers a clear view of inventory, orders, and shipments across the entire network, allowing for better decision-making.
• Yard Management: This feature helps manage the movement of trucks and trailers in the facility's yard. It improves dock scheduling and reduces vehicle waiting times.
• Labor Management: Tools are included to monitor and optimize the productivity of the workforce. This helps ensure that labor is used effectively.

Infios Pricing Plans

Infios does not offer public pricing plans with fixed costs. As an enterprise-level solution, its pricing is customized for each client. The final cost depends on several factors:

• Modules Selected: The price will vary based on which solutions are needed (e.g., WMS, TMS, OMS).
• Number of Users: The total number of people who will use the software.
• Operational Scale: The size of the warehouse, number of locations, and volume of transactions.
• Implementation Complexity: The level of customization and integration required.
• Support Level: The type of ongoing support and maintenance plan chosen.

To get a price, a business must contact the Infios sales team for a detailed consultation and a personalized quote based on their specific requirements.

Infios Free Plan

Infios does not have a free plan or a self-service free trial. This is standard for complex enterprise software. Instead of a trial, the company offers a personalized demonstration. Interested businesses can schedule a demo with an Infios expert to see how the software works and discuss how it can solve their specific supply chain challenges.

How to use Infios

Getting started with Infios is a structured process managed by their expert team. The typical workflow for a new customer is as follows:

1. Consultation: The first step is to contact Infios to discuss your business needs and challenges.
2. Solution Design: Their team works with you to design a software solution that fits your operations, selecting the right modules and features.
3. Implementation: A dedicated project team manages the entire implementation process. This includes installing the software, configuring it to your needs, and migrating data from your old systems.
4. Training: Your employees receive comprehensive training on how to use the new system for their specific roles.
5. Go-Live: After testing and training, the system goes live. The Infios team provides support to ensure a smooth transition.

Once implemented, daily use involves logging into the system to perform tasks. For example, a warehouse manager might use the WMS dashboard to monitor inventory levels, while a logistics planner uses the TMS to schedule shipments.

Pros and Cons of Infios

Infios is a powerful platform, but it has both advantages and disadvantages.

Pros:

• Comprehensive Solution: It offers a complete suite of tools to manage the entire supply chain.
• Highly Scalable: The software can grow with a business, from a single warehouse to a global network.
• Strong Automation Capabilities: Excellent integration with robotics and other warehouse automation hardware.
• Industry Expertise: Backed by Körber, a company with deep experience in supply chain technology.
• Configurable: The system can be tailored to meet the unique processes of different businesses.

Cons:

• Complexity: The software is powerful but can be complex to implement and learn.
• High Cost: The total cost of ownership is significant, making it suitable mainly for larger companies.
• Requires Resources: May require dedicated IT staff to manage and maintain the system.
• Long Implementation Time: The implementation process can take several months to complete.

Infios integrations

Infios is designed to connect with many other business systems to create a unified technology environment. Integrations are a key part of its functionality. Common integrations include:

• ERP Systems: It integrates with major ERPs like SAP, Oracle NetSuite, and Microsoft Dynamics 365 to sync data on inventory, orders, and financials.
• E-commerce Platforms: Connects to platforms such as Shopify, Magento, and BigCommerce to automatically process online orders.
• Shipping Carriers: Direct integrations with carriers like FedEx, UPS, and DHL for booking shipments and printing labels.
• Automation Hardware: Works with a wide range of robotics, conveyor systems, and sorting machines from various manufacturers.

These integrations are typically set up by the Infios team during the implementation project using APIs and pre-built connectors.

Infios Alternatives

There are several other major providers of supply chain management software that compete with Infios.

• Manhattan Associates: A leading competitor with a very strong Warehouse Management System. Their solutions are also comprehensive and target large enterprises.
• Blue Yonder: Formerly JDA Software, this company offers a wide range of supply chain planning and execution software. They are known for their advanced forecasting and replenishment tools.
• SAP Extended Warehouse Management (EWM): A powerful WMS that is a natural choice for companies already using the SAP ERP system, as it offers seamless integration.
• Oracle Fusion Cloud SCM: A cloud-based suite of supply chain applications from Oracle. It is a strong alternative for businesses looking for a fully cloud-native solution from a major vendor.

Infios API

Yes, Infios provides a comprehensive set of APIs (Application Programming Interfaces) for developers. These APIs are essential for integrating the Infios platform with other software and hardware systems, such as ERPs, e-commerce sites, and warehouse automation equipment.

Access to the API and its technical documentation is not public. It is provided to customers during the implementation phase. A company's development team would work directly with the Infios project team to get the necessary API keys, credentials, and support to build custom integrations. Because the API is private and tailored to specific customer implementations, there is no generic public code example available.

Infios Affiliate program

Infios does not offer a public affiliate program where individuals can earn commissions for referrals. Instead, they have a formal partner program designed for businesses. This program is for technology providers, consultants, and resellers who work with companies in the supply chain industry. If your business is interested in becoming an official partner, you should visit the Körber or Infios website and look for their 'Partners' section to submit an inquiry. They will then contact you to discuss partnership opportunities.