DelivApp

What is DelivApp

DelivApp is a complete software platform designed for businesses to manage their online sales and delivery operations. Its main purpose is to provide a single system for handling everything from customer orders to final delivery. The platform is modular, which means businesses can choose the parts they need. This includes a white-label online ordering system for websites, mobile apps, and kiosks, tools for managing customer loyalty and promotions, and a powerful system for delivery management. DelivApp is built for various business sizes, from single restaurants to large franchises with many locations. The company was established around 2015 and offers an API-based solution, allowing for deep integration and customization to fit specific business needs.

DelivApp Features

DelivApp provides a range of features to control digital operations:

• Online Ordering: Create a branded ordering experience for your customers through a white-label platform. It supports websites, mobile apps, kiosks, and even call centers for multi-location and multi-brand businesses.
• Loyalty & Promotions Management: Collect customer data and use it to create rewards, special offers, and engagement campaigns. This helps in building a loyal customer base.
• Delivery Management: Manage your delivery fleet efficiently. You can use your own couriers, integrate with third-party delivery services, or use a mix of both. The system helps orchestrate and track all deliveries from one place.
• Back Office Admin: A central dashboard to manage your entire operation. You can view sales data, manage menus, configure settings, and oversee all business activities.
• Courier App: A dedicated mobile application for your drivers. It provides them with order details, navigation, and tools to manage their deliveries, improving efficiency and communication.
• Consumer Tracking: Allows customers to track their order in real-time from the moment it is placed until it arrives at their door. This improves the customer experience and reduces support calls.
• Integrations: Connect DelivApp with other essential business systems, including Point of Sale (POS), payment gateways, and third-party delivery fleets.
• API for Developers: Offers a flexible API that allows developers to build custom solutions and integrate DelivApp's functionality into other software.

DelivApp Pricing Plans

DelivApp does not list specific pricing plans on its website. The pricing is customized based on the needs of each business. To get a price quote, you need to contact their sales team by booking a demo. Typically, pricing for such platforms is structured in tiers based on factors like the number of locations, monthly order volume, and the specific modules required. There may be different packages for small businesses, growing chains, and large enterprises, each offering a different set of features and support levels.

DelivApp Free Plan

There is no information about a free plan available from DelivApp. The company follows a sales-driven model where potential customers are encouraged to book a demonstration to see the platform and discuss their requirements. During this process, a custom trial period might be offered to evaluate the software before making a commitment.

How to use DelivApp

Getting started with DelivApp involves a few key steps:

1. Book a Demo: The first step is to contact DelivApp through their website to schedule a demonstration. You will discuss your business needs with their team.
2. System Setup: Once you decide to proceed, the DelivApp team will help you set up your account. This includes configuring your business details, locations, menus, and branding for the white-label apps.
3. Configure Delivery Operations: Set up your delivery zones, fees, and driver information. If you use third-party fleets, you will configure the integrations at this stage.
4. Launch Your Platform: After setup and testing, you can launch your new online ordering system and start accepting orders from customers.
5. Manage and Grow: Use the back-office dashboard to monitor daily operations, track sales performance, and manage marketing campaigns. Use the data to make informed decisions and grow your business.

Pros and Cons of DelivApp

Pros:

• All-in-One Solution: Combines ordering, loyalty, and delivery management in a single platform.
• Highly Customizable: The modular and API-based nature allows businesses to tailor the solution to their exact needs.
• Own Your Customer Data: Unlike third-party marketplaces, DelivApp lets you own and use your customer data for marketing.
• Scalable: Supports businesses of all sizes, from a single store to large, multi-city franchises.
• Strong Customer Support: Testimonials highlight the company's responsive and helpful support team.

Cons:

• No Transparent Pricing: You must contact sales for a quote, which can make it difficult to compare prices quickly.
• Potential Complexity: The wide range of features might be overwhelming for very small businesses with simple needs.
• Implementation Time: Setting up a fully customized system can take time and require technical assistance.

DelivApp Integrations

DelivApp is designed to connect with other software to create a seamless workflow. It integrates with various systems, including:

• POS Systems: Connects with point-of-sale systems to automatically send online orders to the kitchen.
• Payment Gateways: Integrates with popular payment processors like Stripe and others to handle online payments securely.
• Third-Party Fleets: Works with external delivery and courier services to supplement your own fleet during peak hours or in new areas.

DelivApp Alternatives

• GloriaFood: A good alternative for restaurants looking for a simple and often free online ordering system. It is less comprehensive in delivery management compared to DelivApp.
• Onfleet: A powerful software focused specifically on last-mile delivery logistics. It is a great choice if you only need delivery management and not an ordering platform.
• Tookan: A complete delivery management platform that helps with dispatching, tracking, and route optimization. It is a direct competitor for the delivery module of DelivApp.
• Bringg: An enterprise-grade delivery and fulfillment platform for large businesses. It offers advanced logistics capabilities but may be too complex for smaller companies.

DelivApp API

Yes, DelivApp provides a robust API for developers. The platform is described as API-based, meaning its core functions can be accessed programmatically. This allows businesses to build custom integrations, connect DelivApp to their existing software stack, or develop unique features on top of the platform. To get access to the API documentation and obtain an API key, you would typically need to be a customer and contact their support or technical team.

Here is a conceptual example of how you might use the API with Python to fetch orders:

import requests
import json

api_key = 'YOUR_DELIVAPP_API_KEY'
headers = {
    'Authorization': f'Bearer {api_key}',
    'Content-Type': 'application/json'
}

response = requests.get('https://api.delivapp.com/v1/orders', headers=headers)

if response.status_code == 200:
    orders = response.json()
    print('Successfully fetched orders:')
    print(json.dumps(orders, indent=2))
else:
    print(f'Failed to fetch orders. Status code: {response.status_code}')

DelivApp Affiliate Program

There is no public information available on the DelivApp website regarding a formal affiliate or referral program. Companies that operate with a direct sales model often handle partnerships on a case-by-case basis. If you are interested in partnering with DelivApp or becoming a reseller, it is best to contact their sales or business development team directly through their website to inquire about potential partnership opportunities.